Melanie Marttila

What I learned observing the Business Expertise Advisor Curriculum

/ Melanie Marttila / 4 Comments

In between my wintery road trips and getting stuck in an elevator last week, I was actually in Toronto for work.

Last summer, while I was still an acting consultant, the opportunity to observe and/or facilitate this course arose. The initial plan was that two sessions would be held, one in January and one in February.

I would observe the course in January with an eye to facilitating it in February. Unfortunately, the second session never materialized. It may not be until next year that I’m able to try my facilitation chops out on this course.

It’s a long time to wait in the wacky world of facilitation.

Here’s what I learned:

1. The course is a very demanding one for facilitators.

Class1One of the facilitators, who had actually delivered the course once in the past, said she didn’t want to facilitate the course again. It’s a fairly cerebral course, and a lot of material is packed in to four and a half days.

The course is intended to be an introduction to the basic duties of an advisor and as such, it covers working on a virtual team, change management, interpersonal relationships, providing advice and guidance, teaching adult learners, and workload/time management. Things are pretty tight and there’s not a lot of room to wiggle. It’s difficult to keep on track.

Because the course starts Monday morning, the facilitators and participants must travel in overtime (something management frowns on), and the facilitators can’t get into the room until the first morning of training. I prefer to prepare as much as possible in advance and to keep activities queued up and flowing well. Having an hour or an hour and a half for set up would be demanding. It also means that I’d have to come in earlier and stay later each day to stay on top of activities and exercises.

2. The course is something that every new BEA should attendClass2

And, the sooner the better.

Many of the attendees of this course had been BEAs for years and had had the course on their performance and learning agreements for years as well.

As a result, we had a lot of great discussion about our quality control processes, technology, communications, and training. I don’t know that a class of entirely new BEAs would have been half so dynamic.

We also had a varied group of participants from different business lines. One of the big questions I had when I started out as a BEA was what other BEAs elsewhere in our organization did and how those duties compared to my own.

Even though I knew there was a BEA course, it was being redesigned when I started as a BEA and was only piloted to select groups of participants in the next couple of years.

In the positions I’d held previously, there was training, weeks of it. Plus post-training monitoring. I learned the role of advisor by doing it, which is fine because it works with my learning gestalt, but I’m sure for others it was a bit of a culture shock.

After the BEA level, most of the training is piecemeal and you have to actively pursue those courses if you want to take them. Task or competency-based training is not mandatory once you’re out of production.

3. The BEAs in attendance thought the course had value for them

Class3This was a concern, because, after one of my colleagues attended a pilot of the course years ago, she did not have many positive things to say about it.

The BEA Curriculum is a course where you derive benefit proportional to the time and effort you invest.

It’s also one in which the participant should have clearly defined goals and expectations of the training. When the modules of the course that hold the most value for them come up, participants are more likely to play a more active role in their learning.

I presented a short exercise about performance management. I prefaced it with Cathy Moore’s flowchart: Is training really the answer?

Once the advisor has determined that neither training nor monitoring is the answer, what do they do? They perform a needs analysis to identify learning gaps and see if they can devise a plan, working with management, to bring the employee’s behaviour into line with the employer’s expectations.

I asked them to come up with some scenarios from their own experience, and once we had a few, divided them up by business line to review a tool in the training package and see if it would help them in those performance management situations.

Several of the participants told me they thought both the flowchart and the checklist were great resources.

So while the BEA Curriculum was not an unmitigated success (I forgot one of the groups in a breakout room and they didn’t return until after everyone else had left—bad Mellie!) I think it was a good course and one that I’ll enjoy facilitating in the future. If I can remember all the tips and trick I learned this time around!

Do you have any facilitation stories to share? New courses learned or delivered? Lessons learned in the delivery?

Do share.

Caturday Quickies: Hardy northern girl 2, winter highways 0

/ Melanie Marttila / 4 Comments

I left Toronto around noon and travel north through to about Pointe au Baril was good.

Then the snow started. The winds were high and blowing everything around. White out conditions pertained again.

keepinscore

I was thinking of putting a white square: Mel in white Optima in blizzard.

I was listening to the radio, attentive for not only weather and road reports, but reports of accidents as well.

It was not sounding good. A section of highway 17 west of Sudbury had been closed due to an accident. Highway 11 north of North Bay was also closed.

An accident involving a transport truck was reported around Key River.

Traffic, crawling at between 60 and 80 kilometres per hour since Britt, slowed to a stop.

We resumed a short time later with stop and go for a while, one direction of traffic being let through, and then the other.

When I reached Key River, I saw the transport in a ditch and three other vehicles were mounted on tow trucks for removal. Ambulance and police vehicles were also there and flares were being put out on the highway leading up to the accident.

Then I heard that there was another accident at highway 69 and 64, just before traffic slowed down again. Then the CBC announced that highway 69 was closed from Sudbury to the French River (highway 64 junction).

I’m not sure how long we were stopped. I turned the car off and then on again at intervals to keep the windows cleared of snow and ice, listening to the radio and watching people do the douche, trying to creep up the traffic in the oncoming lane or on the shoulder and try to find room to merge with the traffic up ahead.

I watched the guy in the car ahead of me get out to take an indiscrete piss (not something I really wanted in my image bank) and then get back in his car and turn around. Maybe ten minutes later we started to move again.

Neener.

Just north of the highway 64 junction, I saw the accident site. Four vehicles, two with destroyed front ends, were all being hauled away by tow trucks.

We were on our slow and steady way again, but the radio was still reporting that highway 69 was closed. As I was travelling on that highway, it clearly wasn’t …

Later, just south of Estaire, I saw that southbound traffic was indeed stopped, but northbound traffic was not.

I made it home. In one piece. With no damage to the rental and my sanity intact.

Caturday Quickies

By the way, the kitteh in this blog image is our dearly departed Thufir (Howat, the Mentat Cat)

Caturday Quickies: The further adventures of hardy northern chick

/ Melanie Marttila / 6 Comments

So.

After my adventure getting down to Toronto last week, I thought I’d had enough of an adventure.

Seems the universe disagreed with me.

On Monday night, I got stuck in one of the hotel elevators for an hour and a half.

This was a first for me. I’d heard of, and I’ve know of, many people who have been stuck in elevators over the years.  I’ve seen it countless times on television and in movies.

Another experience for the idea file 🙂

Now, anyone who knows me, knows that I’m laid back. I’ll apologize in advance for the true story not being exciting, but here it is, for the record:

I was on the twelfth floor. I called the elevator, it arrived, I got on, and pressed the button for the main floor. The elevator descended, stopped, and then nothing happened.

I pressed the main floor button again, just in case. Nothing. I pressed the open door button. Nothing.

Swearing silently at my luck, I briefly considered hitting the “Alarm” button, but figured that it would only be loud and irritating, and I’d only be able to handle that for a handful of seconds before I went crazy.

So I looked around for some kind of call button, or an intercom. There was a phone behind a brass door beneath the button panel. I picked it up.

It connected me to the front desk. I explained my situation, and the desk clerk advised that he was sending his colleague down to reset the elevator in the control room.

They did that twice. I received three more calls from the front desk with status reports. I think I was expected to be claustrophobic, freak out somehow. The first reset had failed, and the second. They had called the service technician, but he was 45 minutes out from the hotel.

So I hunkered down on the floor and tried to get comfortable. What would be the point of When life gives you lemonsgetting upset?  I kind of dozed, but it was about as useful as trying to sleep on the red-eye back from Vancouver last fall.

The desk clerk called back as the technician opened the door to tell me that the technician had arrived. Um, yeah.

The technician advised me to jump for it. He was funny.

So that was my Monday night adventure.

It made for a great story in class the next morning: so what did you do last night?

And when I told Phil, he laughed at me. Nice one, dude.

By the way, what do you think of my first attempt at using Canva (for the picture)? From the user perspective, it wasn’t bad. Just getting used to the interface. Not sure if the wordage works either. It reflects my personality, but it’s a bit past its best before date 😛

Caturday Quickies

Sundog snippets: Hardy northern chick 1, winter highways 0

/ Melanie Marttila

Just a quick note about today.

I was on the road, once again, for work. And once again, I was headed for Toronto (I’ll be here all week). Driving. I like to be in control of my own destiny 😉

I’m going to observing a course with an eye to future delivery. I’ll blog that once the week is over.

The issue was weather. This morning, it was snowing and blowing and I was not looking forward to the drive. I checked out the Weather Network for all points. Parry Sound and Barrie are snow belt cities.

It looked like the snow was going to follow me all the way down.

I got stuck behind ploughs not once, but twice, and stuck behind a transport toting heavy equipment.

As soon as I hit the Parry Sound city limits until I reached the district of Muskoka, I was caught in white out conditions.

There was a bizarre accident. I think a transport had stopped on the side of the road because of the white outs and an SUV didn’t see it until too late, swerved, and ended up on top of the guard rail and snow bank.

White outs again around Orillia.

Then some mystery slow down just south of Barrie. I saw no evidence of anything that would actually slow anyone down. I think it was just a chain reaction kind of thing. That cleared up by canal road.

I still made it here in five and a half hours.

I count it a triumph 🙂

Sundog snippet

Six questions with Jane Ann McLachlan

/ Melanie Marttila / 8 Comments

I “met” Jane Ann through a wonderful online collective, Wordsmith Studio, following Robert Lee Brewer’s April Platform Challenge of 2012.

Though I knew that many of us were writers, I had no idea Jane Ann was working on a science fiction novel. Last fall, she was even up in Sudbury, giving a reading at the Sudbury Public Library, which, because I was out of town, I had to miss.

I also had to miss her Twitterview with mutual friend Lori Sailiata for Hawaii Content Management (#HiCM), though I read the Storify afterward 🙂

Now that her novel is coming out in instalments, I decided I simply had to find out more about this virtual friend and fellow Canadian author.

Without further ado, here she is: Jane Ann McLachlan!

________________________________________________________________________

Jane Ann McLachlan

Jane Ann McLachlan

Hi Melanie. We’ll have to meet when I’m in Sudbury in September for Cinefest. My parents were both originally northern Ontarians, although I was born in Toronto and grew up in Newmarket, a small town near Toronto, Canada. I taught at Conestoga College until a few years ago, when I decided to write full-time, although I still teach a couple of evening courses a year. I have written two college textbooks, published by Pearson/Prentice Hall, a science fiction e-book on Amazon called Walls of Wind http://www.amazon.com/dp/B00HNXOG98 , and my collection of short stories, Connections, which came out last fall, published by Pandora Press.  My website is http://www.janeannmclachlan.com

________________________________________________________________________

WG: Welcome to Writerly Goodness, Jane Ann!

You are a writer of diverse talents. You’ve written two textbooks on professional ethics, a collection of inspirational short stories, and now a science fiction novel. I also understand you write historical fiction as well. How do all of your writerly personae intermingle, or do they?

JAM: I read extensively and enjoy a lot of different genres, so writing in different genres feels natural to me. But it didn’t always. I had to learn to accept the genre a story idea came to me in. I started writing science fiction, which I have always read, when I heard of a medieval superstition that really grabbed my imagination. An editor at Tor loved the idea, and liked my writing, and seriously considered it. He didn’t buy the book, but he gave me some excellent advice—he told me to re-write it as a medieval novel. I had to do a lot of research and reading in that genre (at that time I’d only read a few historical fiction authors) before I felt qualified to write historical fiction, but I’m pleased with the result. The Sorrow Stone is currently on offer with my agent. I guess I’m not a quick learner, because about the same time, I went through a traumatic event, and I tried to write it up as fiction. But it just kept dying on the page, until I gave in and wrote it as memoir. Impact: A Memoir of PTSD is now also with my agent. Now, I listen to the story and let it tell me which genre it needs to be written in.

WG: What is the origin story of J.A. McLachlan, author?

JAM: When people ask me, what made you start writing? I say, “I learned to read.” The first story I remember writing was a picture book, way back when that’s what I was still reading. It was about a pony, and I remember practicing for months to learn how to draw a horse. After that, I switched to poetry. I have a number of poems about dogs and horses my mom saved. They rhyme and they scan, but I wasn’t into very deep themes at age 8. 🙂

WG: Focusing on your fiction, what attracts you to each of the genres you write in (inspirational, historical, and speculative)?

JAM: I like a good story, with intriguing characters that are changed by their experiences in the novel, and an interesting “high concept” theme. Moral and philosophical quandaries really interest me, as well as a plot that keeps me guessing. These elements can be found in many genres.

WG: I’m a total process geek. I love to find out how people work their art and craft. Would you care to share anything about your writing process?

JAM: I need complete silence when I write, and NO interruptions. I write best when I’m all alone at home for hours, and I write on a laptop that is not connected to the internet (I have a separate computer in another room for that.) I start with a rough outline and let the characters alter it as I go. I would like to be a total plotter—that’s how I wrote my textbooks, with a very detailed outline for every chapter—but fiction, like life, just doesn’t work that way.  Stuff happens, and you have to adapt. Fiction (and life) can be a pain that way. 🙂

WG: With respect to Walls of Wind, why have you opted for publication in instalments?

JAM: It’s all about knowing your market. E-books do better in novella form, at low prices, for a number of reasons. It seems most people who read e-books like something they can read fairly quickly. If they want more, they’ll buy the next one. And since I’m an unknown author, readers are more willing to try me out if it’s not going to cost them much in time or money— Walls of Wind Part I is 4 chapters long and sells for .99c. I want people to be able to try it, because Walls of Wind is the best thing I’ve written, and I’m pretty confident anyone who likes science fiction and reads Part I will want to read the rest. Oh, and the link is:  http://www.amazon.com/dp/B00HNXOG98

But here’s an offer for your readers. Right now, book reviews of Walls of Wind are worth more to me than royalties, so anyone who will write a review on Amazon or GoodReads (or best of all, on both) for me—whatever they think of the book—I’d be happy to send them Part I for free. Just email me at:  jamclachlan@golden.net

WG: What’s next for you?

JAM: Right now, I’m editing Part III of Walls of Wind —Part II goes live on Feb. 1; Part III on March 1; and the complete trilogy, for those who want a longer read, in e-book form and in print, will be available on April 2. I’m also currently setting up a number of talks and readings in the US and Canada for Connections and will be doing the same for Walls of Wind when I have the print book. And while all that is going on, I have my next historical fiction novel—which takes place during the Third Crusade—AND a YA science fiction novel, both hollering around in my head trying to get out, so I’ll be writing them this year.

Thanks for a great interview and break a pencil in your future writing endeavours!

____________________________________________________________________

About Walls of Wind:

Walls of Wind, Part II

Walls of Wind, Part II

What if males and females were completely different species from each other?

Walls of Wind explores this question and its ramifications on a world in which males and females are two different, equally intelligent species: Ghen and Bria. They are interdependent and reproductively symbiotic, although physically, emotionally and mentally they have little in common. Or so they believe, until their city-state is threatened by increasing internal conflict and a terrifying external predator that has invaded the forests beyond their walls. A handful of Ghen and Bria struggle desperately to find a solution before their civilization is destroyed.

Walls of Wind combines anthropological speculation with the tragedy, suspense and triumph of individual characters who struggle to overcome external threats as well as their own internal fears and prejudices.

Read Part I of Walls of Wind: http://www.amazon.com/dp/B00HNXOG98  Look for Part II on February 1st, 2014.

Caturday Quickies: John R. Cameron book signing at the Fromagerie Elgin Jan 13, 2014

/ Melanie Marttila

I posted my wee interview with John back in November.

He’s kept in touch with me through Facebook and let me know when his signings were. Though I had to miss his Coles appearance, I wanted to get out a meet John face-to-face at some point.

Last Monday was my day.

John at the Fromagerie

John at the Fromagerie

John set up in the Fromagerie Elgin from 5:30 to 7 pm to sell and sign copies of The Second Lives of Honest Men.

We chatted for a bit about social media and self-publishing.

The chaos continues

/ Melanie Marttila / 4 Comments

Just a quick note about work.

chaos - wikimedia commons

chaos – wikimedia commons

A scant three weeks after beginning my second acting consultant position, it has ended.

Once again, my acting was based on a series of circumstances. Think of them as dominoes, if you will. One of the dominoes decided not to fall, and so I am once again an advisor on the training team.

It’s been three frenetic weeks of planning next fiscal’s learning for not one, but two different business lines, creating third quarter reports, weekly reports, financial reports, etc.

Frankly, I’m a bit relieved. Though I had made the determination not to take things quite so seriously and not to be such a perfectionist about my work, I just can’t do less than my absolute best. This was why I needed a leave after my year and several months in the position. The way things were going, I’d probably need another leave in the spring after my acting was scheduled to end (March 31, 2014).

My pool has now officially expired, however, and I haven’t seen another posting for consultant that I can apply for. I did apply for a senior project officer, but I haven’t heard anything from that application yet.

As a result of that one domino’s misplacement, the training team is now in a bit of a bind. Due to a significant amount of hiring, my manager has over thirty staff to supervise. And all the training and monitoring to arrange. And several other projects to implement before March 31.

She’s advised me that she’ll be leaning on me heavily, so I’m sure things will be interesting. I’ll let you know what I can in the coming weeks.

Next week, I start mentoring monitors and assisting in the design of several action plans.

The week after, I’m away observing the Advisor Curriculum course so that I’ll be able to train it in the future.

After that, we’ll see how things go.

Geeking out and gearing up

/ Melanie Marttila / 10 Comments

Last week, I wrote about my accomplishments in 2013.

Now I’m going to write a bit about what I want to accomplish in 2014.

First, I have to tell you about a few things I picked up.

One of the rewards from my NaNoWriMo win was a 50% discount on Scrivener. So I finally bought the software after being on the fence about it for a couple of years. Jack Whyte’s commendation of the program for research purposes was one of the things that tipped the scales in the favour of purchase. The discount didn’t hurt either.

I’m still working my way through the tutorial and sorting out exactly which project(s) I’m going to use it for, but rest assured, I’ll tell everyone about my experiences when I do start using it.  I know I won’t have anything to add to the conversation considering the cajillions who already use Scrivener, but I’ll put in a few words.

A few months ago, Jenny Hansen discussed how she uses OneNote to support her writing. I’m running a Microsoft box, much to my husband’s discontent, and I have the program, so I figured, why not use it? At first blush, it seems that several of the features of Scrivener and OneNote overlap, but we’ll see how they work together, and if they behave themselves.

I have Evernote too, but I find I’m using the webclipper a lot more then anything else. Again, we’ll see how the various programs work together. Or not.

Writing progress worksheet, ready to go

Writing progress worksheet, ready to go

I nabbed Jamie Raintree’s Writing Progress Template. I spent some time customizing it to my projects, and we’ll see how it goes.

I loved the ‘ding’ moment I had when I finished NaNo. I’ve also been following Dean Wesley Smith’s Writing in Public challenge. I think that I write quite a bit and it would be nice to see that progress reflected in concrete form.

I’ve been having fun with the technology. Yes. That’s the geek part.

Finally, I just purchased the Writer’s Digest Guide to Literary Agents 2014. Guess what I’m going to do with that?

Now for the goals

I took a bit of a break after November’s triumph. I didn’t stop writing altogether, but I focused on getting my last original short story of the year completed and submitted. Oh! And while we’re on the subject – I managed to write or revise and submit 13 stories (3 of them on Dec 31, but I did it) thus meeting Kasie Whitener’s Just Write Challenge! W00t!

I also kept up with my blogging.

This weekend I’m spending time getting things organized and as of Monday, I’ll be back in the writing swing of things.

  1. Initiate of Stone. I’m beginning to hear back from some of my beta readers and so I will be revising the old girl once again based on the feedback I receive. That’s going to be a while in coming back from some readers, so I’ll focus on other projects until I’ve heard from everyone. I’ve decided to hold off serious querying until I get the next revision done. I don’t want to ruin IoS’s chances with too many agents by submitting a manuscript that’s less than ready.
  2. Apprentice of Wind. I’m going to start working on book two. It’s mostly drafted, but I have to assemble a few chunks I cut out of IoS, move them into AoW, and stitch everything together with an eye to structure. Revisions for IoS may further inform the work on AoW.
  3. Figments. This is the YA Urban Fantasy I drafted during NaNo. I worked from an outline I had written a few years ago. Beginning, ending and overall structure need some work before I redraft.
  4. Gerod and the Lions. This is the MG medieval I was working on while I waited for my content editor to get back to me last year. I only have a few chapters, but I have an outline to write to.
  5. Short stories. I still want to write a few short stories and attempt to have them published some time this year. I know I can’t always have as banner a year as I’ve had last year, but I can’t win unless I continue to play.
  6. Blog. I still want to revise/revamp, but my efforts from my first week of leave did not continue. I had other writing on my mind. I still have to update posts and pictures (to use my own or something in the public domain) and may actually be looking at a move to self-hosted WordPress, but I’m not going to put a timeframe on the project. The blog seems to be the first writing to get set aside and I hate making promises I can’t keep. I’m going to try to get back on the review and interview track as well.

This is going to be the first year that I’ve worked on so many things at once. It’s going to be a challenge, but I think I’m up to it. I’ve always been pretty good at switching focus between priorities, and I hope that moving between projects will keep the work, and my perspective on it, fresh.

All of the bits and pieces I’ve purchased or obtained (above) will help me on my way.

I think that being so devoted to one project for so long has been a bit of a detriment. I need to diversify.

I’ll let you know how it all goes.

2013 in review

/ Melanie Marttila / 2 Comments

The WordPress.com stats helper monkeys prepared a 2013 annual report for this blog.

Here’s an excerpt:

The concert hall at the Sydney Opera House holds 2,700 people. This blog was viewed about 13,000 times in 2013. If it were a concert at Sydney Opera House, it would take about 5 sold-out performances for that many people to see it.

Click here to see the complete report.

The next chapter: 2013 in review

/ Melanie Marttila / 11 Comments

I think it’s important to recognize all the good things one accomplishes.  With regard to my writing, 2013 has been a banner year.  I haven’t seen its like in … well a very long time.

You may remember way back at the beginning of the year what I wrote about resolutions, how I’m not fond of them, and how I prefer to make reasonable goals so I can have a chance to reach them.

It worked a charm for me.

I wrote four (soon to be five) new short stories this year and revised six others for submission. This has resulted in three fiction publications (one paid), and another three poetry publications.

While the goal of Kasie Whitener’s Just Write Challenge was to write thirteen stories in 2013, I think that eleven was pretty darn good, considering the other things that I’ve accomplished.

I sent Initiate of Stone for a content edit in January and revised the whole thing twice. I’ve now sent the manuscript to select beta-readers and have sent it off to one agent and will ship it to one editor shortly.

In the mean time, I started on a middle grade fantasy, Gerod and the Lions, and drafted Figments, a YA fantasy, during NaNoWriMo.

Since the end of November, I’ve given myself a bit of a break. I’ve written a crap-load this year (because in addition to the 11 short stories, poetry, revisions, and the 50k+ draft, I’ve also tried to keep things rolling with my blog) and felt the distinct need for a rest before diving back into things in 2014.

Though I was not able to meet my goal of revising my blog (reader response seemed to indicate it wasn’t a priority) or moving to self-hosted WordPress, those goals remain on the list.  This time last year, I managed to accrue 100 followers on my blog. Now I’m over 222. While I’m still considering a newsletter, I continue to hold off. Until I have a novel out, I’m not certain a newsletter will have much value.

This year I also attended the Canadian Authors Association’s (CAA’s) CanWrite! Conference (June) and the Surrey International Writers’ Conference (October). Both were amazing experiences, and I learned a huge amount from the sessions at both conferences.

Currently, though my services haven’t been much requested of recent months, I’m sitting on the CAA’s Program Committee, and so putting some of my efforts into not only the CanWrite! Conference, but also, the Literary Awards, the Roving Writers Program, and other events.

As a reward for all my hard work, I’m going to be investing in Scrivener, thanks to the NaNo

Scrivener (software)

Scrivener (software) (Photo credit: Wikipedia)

reward discount, and purchasing the 2014 Guide to Literary Agents.

As far as what I’m aiming for in the New Year, stay tuned. I’ll have a post on more reasonable goals coming up next week.

books for sale!

books for sale! (Photo credit: bookgrl)

In the meantime, please share your accomplishments. It really helps to put them down in writing. I think when you see everything you’ve managed over the last year in print, you’ll be amazed. I was.

Then celebrate! You were fantastic! And you know what? So was I 😉

Sorry, couldn’t help the Doctor Who reference. Geek girls rule!

LEGO Doctor Who (Collection)

LEGO Doctor Who (Collection) (Photo credit: ChocolateFrogs)